I cannot create products

  • Resolved michaelgs

    (@michaelgs)


    4 years, 3 months ago

    I have done everything asked of me I deleted all my business managers sans one
    I deleted all catalogs, collections products.
    I uninstalled and re-installed facebook for woocommerce
    I made sure I have the correct pixel and the correct ad account
    I ended up with a new shop with 1 out of 4150 products,Data feed, facebook shop

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter michaelgs

    (@michaelgs)

    it appears the problem is with woocommerce and API
    Facebook for WooCommerce error:
    Unsupported post request. Object with ID ‘605257283748056’ does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api

    Hey @michaelgs,

    Thanks for writing to us about our plugin! I’m sorry to hear that the plugin isn’t working as expected. I am happy to help out here. ??

    I’d like to get a better idea of where you are seeing this error. Would you please share a screenshot of the screen where you are seeing the “Unsupported post request” error? You can use Snipboard to share screenshots.

    Thanks,
    Tamara

    Thread Starter michaelgs

    (@michaelgs)

    Thank you for your help here is the screenshot
    https://snipboard.io/5beM1x.jpg

    Michael

    Hey @michaelgs,

    Thanks so much for sharing that screenshot! This isn’t an error I’ve seen before but I’m happy to help track this down ??

    Would you mind please sharing your site’s system status report with me? You can do so by heading to?WooCommerce > Status?and clicking the “Get System Report” then “Copy for support” buttons to copy the support-friendly version of the report. You can then paste this into a tool like?Snippi?or directly in a reply here.?

    Thanks,
    Tamara

    Hey @michaelgs,

    It has been a long time since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Thanks,
    Tamara ??

Viewing 5 replies - 1 through 5 (of 5 total)
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