I cannot get out of test mode with woocommecfe and stripe

  • Resolved petra1000

    (@petra1000)


    1 year, 8 months ago

    Hello,

    I have been at this for several hours hours and I am trying to get woocommece out of test mode with stripe, when I go back it is in test mode again. I have applied the like keys and when I go into the setings for wocommece under payments and save my porogress it acts like it is not saving anything. I am running astra pro as well.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @petra1000 ,

    Thanks for reaching out!

    I understand that you are unable to take Stripe out of test mode, is this correct?

    To clarify, are the settings not updating on the backend, or on the front end of the site? If the former, please can you clarify if there are any error messages when trying to save these changes?

    Also, please can you share a copy of your sites System Status Report so that we can take a closer look at your sites current environment.

    You can find this via?WooCommerce?→?Status. Select?Get system report?and then?Copy for support. Once you have this, please share the results here.

    Cheers!

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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