I can’t Access Plugin Settings Page

  • Resolved gumatera

    (@gumatera)


    5 years, 3 months ago

    I have reinstalled WP Mail SMTP, after uninstalling it without checking the option to remove data.

    I followed instructions to use gmail api successfully. But when I clicked on the orange button to authorize the plugin to have access to my gmail account I received a Gateway Timeout error message.

    Now I can’t access WP Mail SMTP settings page to try again.

    UPDATE ———

    I have uninstalled the plugin again and reinstalled over again. And the problem persists. I can’t access the plugin settings.

    • This topic was modified 5 years, 3 months ago by gumatera.
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  • Hi @gumatera,

    When you get a chance, could you please share details if you got any error messages while accessing the settings page with screenshot if possible? This can be due to the conflict with other plugins or theme, please follow this troubleshooting guide.

    I hope that helps!

    Hi @gumatera – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

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