I can’t access to my WP-Admin page and I already clear the cache

Hello, kaivarros, & welcome.

Try disabling a plugin called Site Ground Migration & see if that helps you.

Please let us know.

Hello, @abletec Thank you for your reply. I went through the wp-content files to disable the plugin, but it seems it is not there anymore or never was. I run the search option for it and nothing. Unfortunately, I can’t still access, and the hosting help desk keeps saying it is my cache.

@kaivarros, when I type:
https://taniarojasv.com/wp-login.php
I’m pretty sure I know enough Spanish (or perhaps Portuguese)? to understand I’ve reached a login prompt.

did you used a plugin called Site Ground Migrator to move your site?

Did you put anything in your wp-config.php file regarding this plugin?

If not, then the other possibility is that it added tables to your database which should be deleted. Generally speaking, most hosting providers give folks a way to access their database via a graphical interface, such as PHPMyAdmin. That way, you can browse the database to see if such an entry exists & delete the offending entries &/or tables if so.

1 forum post I read said to check your media settings, &, if there’s a path there, to delete it. Also, you might try reinstalling the plugin to see if that fixes it.