I can’t assign pages to the business portfolio

  • Resolved justynawilaszek

    (@justynawilaszek)


    1 week, 5 days ago

    There is no way I can assign the page in business portfolio or create commerce catalog. When I try to connect it through the plugin, it is always not elegible, even if I am the only person managing the pages and I have only one email. After 48 h I gave up completely, I never saw such bad plugin and contradictions in one software, false paths (why I am allowed to create business portfolio in the FB plugin???). Either someone will confirure it for me, or I dump the whole thing. I am already blocked on one portfolio due to suspiction of false data, only because I tried to add my CC like 20 times ther.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Marija

    (@marijastuntcoders)

    Hello, and thank you for reaching out.

    Since the page is not eligible, and your portfolio is blocked you can reach out to Meta support directly to ensure that your BM assets are accessible by the plugin.

    Once the assets are available, you should be able to connect via the plugin.

    If you have further issues with the plugin, please feel free to reach out to us.

    Kind regards,
    Marija?

    Plugin Support iodic

    (@iodic)

    Hi, since we haven’t heard back?from you, we will be marking this issue as resolved, hoping you have resolved the issue with help from the Meta team.

    Please feel free to open a new thread if you have any issues setting up the plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
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