I can′t change the customer or add produtcts in a order on the backend

  • Resolved ivanaklava

    (@ivanaklava)


    4 years, 4 months ago

    I’m trying to select a customer in a order on the backend so appear a message to type at least 3 characters, but it’s not possible to type … the same thing happens with add a product. All plugins and themes are up to date. I tryed in diferents navegator and computers and in all happens the same thing.

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  • Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @ivanaklava!

    This is typically due to a conflict, either from your theme or another plugin.

    I would recommend you temporarily switch to another theme, like Storefront, and disable all your plugins except for WooCommerce core, to see if that resolves the issue.

    If it does, please re-enable your features until it breaks again, and then contact the author of the conflicting plugin.

    You can read more about the process of testing for conflicts here:

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Please let us know how it goes.

    Cheers!

    Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Howdy.

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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