I can’t connect to the Woocommerce App my cloned site

Hi there!

Could you please share the specific error message or issue you’re encountering when trying to connect the cloned site to the WooCommerce app? It would also be helpful if you could share a screenshot of the error message.

If you don’t already have a screenshot tool, here are a couple of free options:

• Snipboard.io
• Skitch

This will help us better understand the problem and assist you more effectively.

In the meantime, you can refer to this article for guidance on resolving connection issues with the WooCommerce app: Android and iOS Apps Login Help & FAQ.

I hope this helps!

No specific error appears.

I enter the login details.

Website address
User
Password

And I get the message:
“Unable to log in to your store
An error occurred“

However, today, He offered me the option to log into the website using a web browser built into the Woocommerce app itself, so after logging in I could click on approve the connection.

I managed to approve it that way.

Thanks for the help.

Hello delaitec,

Thank you for your reply.

I am glad to know that you have resolved the issue. ??

Please don’t hesitate to contact us again if you have more questions or concerns.
We are here to help.

Have a great day!

Hello.
Could you help me with one last thing?

I would like to connect a second store to the app.

But I don’t see the option to make a second connection.

How do I do it?

NOTE: Before I had 2 stores connected, and to solve the problem, I disconnected them all.
Now, I connected the first one, filling in the store address, username and password,
but I don’t see an option to connect the second store.

Hi @delaitec

To connect multiple stores using your WooCommerce app, we recommend following one of these guides depending on your device:

• For Android: https://woocommerce.com/document/android/#multiple-stores
• For iOS: https://woocommerce.com/document/woocommerce-ios/#multiple-stores

If you need further help, please consider open a new topic.