I can’t customize the checkout form fields

  • Resolved scoutvlc

    (@scoutvlc)


    5 months ago

    Hello!

    I have created a store with WooCommerce, but I want to edit the fields of the checkout form, but changes are not taking place. The page is auto-generated by WooCommerce. How should I make it work and be able to add a field to the form?

    I have looked at the shortcodes, but I don’t know how to do it. I have created a new blank page, added the shortcode [woocommerce-checkout], and upon previewing, the page appears with the shortcode. I need to have the store finished for My School by next week.

    A College domain account is required to make purchases. If necessary, privately, I can provide you the WP Admin username and password

    Thank you

    https://tienda.colegiolapurisima.org/finalizar-compra/

    The page I need help with: [log in to see the link]

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  • Plugin Support Dina S.

    (@themehighsupport)

    We believe that you might be using WooCommerce blocks on your website due to this reason the changes are not being reflected on the checkout page. Unfortunately, none of the plugins that customize the checkout page is not compatible with WooCommerce blocks.
     
    Could you please check after creating the checkout page using the shortcode [woocommerce_checkout] and verify whether the changes are being reflected?

    Thank you!

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