I can’t dismiss the banner

  • As the title says I am unable to dismiss the banner for this notification

    It started after I updated to the most recent version. I click X and is disapears and as I soon as I come to a new page it reappears again

    Can you please help me urgently

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author thongnguyenminh

    (@thongnguyenminh)

    hi?@arian0009 ?this is stranger, in all my test it work as expected. I think this should be a plugin/theme conflict – can you please send me info about your WP version, Elementor/Elementor pro version, my plugin version, also your theme name and version too. I will to debug this for you!

    Thread Starter Ari Jahan

    (@arian0009)

    @thongnguyenminh

    Yes sure

    Elementor – Version 3.25.6

    Elementor Pro – Version 3.14.1

    Include Klaviyo for Elementor pro – Version 5.0

    Theme = Hello ElementorVersion: 3.1.1

    WordPress 6.7

    Plugin Author thongnguyenminh

    (@thongnguyenminh)

    Thanks @arian0009 this case i recommend you to update your Elementor Pro plugin to make sure max compatible. Due to plugin limit i can’t find Elementor pro 3.14.1 (the version control just allow me to rollback to 3.16.2 – and it conflict with newest Elementor, that why i advise you to update your plugin).

    If this issue still there after update then please tell me – i will assist you further. Thanks you and have a great new week!

    Thread Starter Ari Jahan

    (@arian0009)

    Hi

    @thongnguyenminh

    Elementor is now updated to Version 3.25.6

    Elementor Pro is now updated to Version 3.25.3

    Issue is still there, please help

    Plugin Author thongnguyenminh

    (@thongnguyenminh)

    Hi @arian0009 this really strange – this may due to conflict with other plugin in your site. Then please try deactivate my plugin > delete > and reinstall it again. If this still not solved your issue – please contact me direct via [email protected], so i can support you further on this!

Viewing 5 replies - 1 through 5 (of 5 total)
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