Hi @ijuarezpetra
Please go to Troubleshooting section -> Check advanced options -> at the bottom reset our plugin configuration to default settings.
Something is not right and it seems like your website is not connected to Google Drive (it was never configured for it).
Keep in mind that after resetting the configuration it will also reset your backup storage directory path (which you can set in second section of our plugin), you may want to save the path before resetting the configuration and set it back to the same path after reset.
Otherwise it may not display older backups on the list (before reset).
In your drive.google.com you should be able to find directory named BACKUP_MIGRATION_BACKUPS, here you can access all your backup as .ZIP files and then upload them manually to any site via our uploads area.
Please also keep in mind that Google Drive is part of premium extension and based on the debug code it is not activated on the site where you generated it which may be the reason why I couldn’t see the configuration for it (related thing I wrote earlier). If you want to access Google Drive backups directly in our plugin settings, you need to enable premium extension.
Let me know if that helps you get the backup file ??
Thank you!