I can’t edit the text

  • Hello,
    We have 2 problems with our site: https://smartbydesign.fr/

    1) The home page is not referenced in “all pages”.
    So I can only modify it by going directly to the page and do “customize”

    2) I’m using the Nimble Builder plugin and I cannot edit the page. All modules are named “not_set” so I cannot edit the text for example.

    Could you help me please ?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author presscustomizr

    (@nikeo)

    Hello,
    1) Yes, this is normal. When the home page is set as blog page, its content does not use the one of one of your page, but instead, WordPress will display the post list by default. Nimble Builder allows you to customize the home page, shall it be a static page or a blog post list, and replace its content by Nimble Builder sections and modules. The way to access Nimble Builder customization for this page is to open the live customizer.

    2) This is not normal. It seems to be a bug specific to your website. It could be because your version of WordPress is not up to date, or because of a plugin in conflict on your site.

    Here is a possible workflow for troubleshooting this issue :

    1. Use the latest software versions : make sure WordPress, your theme and plugins are all updated to their latest versions.
    2. In your WordPress admin, go to settings > general and verify that your WordPress Address (URL) and Site Address (URL) are identical. The website will not run properly if the urls are different.
    3. Cache plugin : if you use a server cache or cache plugin, clear it’s cache content and disable caching via it’s settings.
    4. Browser :
    • Check for plugin conflict : Install the WP official Health check plugin. Activate the troubleshooting mode. Then deactivate all of your plugins. If it fixes the issue, re-activate your plugins one by one, until you identify the plugin in conflict.
    • Child theme : activate the parent theme if you use a child theme
    • Theme problem : try to activate a WordPress default theme ( Twenty … )
    • Javascript : make sure you did not insert custom javascript code ( like analytics, subscription popup… ), for example in a widget, that could break your site.

      • To log possible code errors on your website, enable WP_DEBUG mode and log the output of the debug.log to a file that you can share on https://pastebin.com/ or https://gist.github.com ( to get a debug log file you need to set define( 'WP_DEBUG', true ); and define( 'WP_DEBUG_LOG', true ); in your wp_config.php file.

      If relevant it also helps if you include screenshot(s) of the issue.
      (Tip : You can use an online screenshot sharing tool like https://prnt.sc/ to include a link to screenshot.)`

    Hello @nikeo

    I’m a developer and I’m coming to the rescue of a customer who is still experiencing the problem after doing everything your recommendation and it didn’t fix anything.

    Here is the screenshot of the JavaScript console, maybe it can help you to understand the problem.
    https://prnt.sc/26bbv88

    And the alert panel in the theme editor:
    https://prnt.sc/26bc0vx

    The file: debug.log
    is empty.

    I develop in PHP and JavaScript, so please answer me without fear that I don’t understand.

    Thanks

    Kind regards

    • This reply was modified 3 years, 2 months ago by kortex1969.
    • This reply was modified 3 years, 2 months ago by kortex1969.
    • This reply was modified 3 years, 2 months ago by kortex1969.
Viewing 2 replies - 1 through 2 (of 2 total)
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