• Resolved vortexdizajn

    (@vortexdizajn)


    Hello,

    I am using your excellent ShopEngine plugin on my WordPress – WooCommerce website, but I have one problem, please help me.

    I’m planning to put the products on sale tomorrow, but I can’t find an option anywhere to change the “Sale Banner” text – on default is “Sale!”, and I would like to change it to say “20% OFF”. How can I do that?

    I tried using the “Loco Translate” plugin, but that inscription doesn’t want to be translated. Please help me, thanks in advance.

    Maybe I will remove the discount from the site until I solve it, but here is a picture below as proof of what I want to change.

    #Picture:
    https://prnt.sc/X7aGusjPCUwF

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter vortexdizajn

    (@vortexdizajn)

    Hello,

    I also noticed another problem a couple of minutes ago when I started the discount on the whole site, so please help me to solve that as well.

    When you click and enter the product, it doesn’t show the “Sale Banner” (“20% OFF”) on the left side of the product, as it should by default since I selected it. Actually, the “Sale Banner” is shown only on one product specifically (picture 1 as proof), it is nowhere to be seen on other products (picture 2 as proof). Why is that so, I would like that “Sale Banner” to appear on every product, how do I set it up? Also is there a way maybe to translate the content of that “Sale Banner” as well? Thanks in advance.

    #Pictures:
    https://prnt.sc/5jYqjFAjsAZI

    https://prnt.sc/YrtGxRDpeXaE

    Hello @vortexdizajn,
    Thanks for reaching out to us!

    I understand your query. Please be informed that the Sale badge and the Off-price is two different features.

    I can see that currently you are using the Product Archive widget of Shopengine. In this widget, there is an option here that will show the Off percentage beside the price section. Now, there is a workaround to move this Off section to where the Sale badge is showing now.

    For moving the Off section to the Sale badge section firstly disable this option. Then simply add this CSS in your Appearence>Customize>Additional CSS section. Change the value as you need.

    .shopengine-archive-products.shopengine-grid .archive-product-container .price span.shopengine-badge.shopengine-discount-badge {
      position: absolute !important;
    	bottom: 475px !important;
    	right: 10px !important;
    	padding: 4px 10px !important;
    	border-radius: 12px !important;
    }
    
    @media (max-width: 1024px){
    	.shopengine-archive-products.shopengine-grid .archive-product-container .price span.shopengine-badge.shopengine-discount-badge {
      position: absolute !important;
    	bottom: 445px !important;
    }
    }

    Please let us know if the code works. If not please turn on the ‘Show Off Price Tag’
    ‘ and let us know. We will have another look and update you ASAP.

    Best Regards,
    Moin

    Thread Starter vortexdizajn

    (@vortexdizajn)

    Hello,

    thanks for the reply and for trying to help me solve the problem. I followed your advice, but unfortunately, nothing happened, there was no change, so I returned it to the way it was.

    “There is an option here that will show the Off percentage next to the price section.”

    Maybe the problem is that I’m using the free version of the ShopEngine plugin and I don’t have that option for “Off Percentage” (images below for that, as well as proof that I tried to enter this CSS code).

    1) Maybe you didn’t understand me very well, but I would like to just translate the “Sale Banner” text as I want, I don’t need to move it or anything, I just want it to write something I want instead of the above text “Sale” (for example “discount”). How can I do that, is there any CSS code for that?

    2) The same with regard to this second question, when I click on one of those products, the “Sale Banner” that is specifically for the product is not displayed on the left side, although I selected the option to display it, it is only there for some products, but the whole website is under discounts. I would like it to be displayed everywhere, how to do it?

    Please help me to solve these problems, thanks in advance.

    #Images:
    https://prnt.sc/HskgtPdGuPGf

    https://prnt.sc/ti3rV-EjjB6F

    Hello @vortexdizajn ,
    Sorry for not getting the issue properly. I answered according to this statement
    ‘I can’t find an option anywhere to change the “Sale Banner” text – on default is “Sale!”, and I would like to change it to say “20% OFF”. How can I do that?’

    But I understand that it was not what you wanted. Apologies for the previous response. I can see that you have mainly two queries.

    1. Replacing the sale text with any text that you want
    2. The off-price badge on the single page not showing’ solution

    Now to replace the text ‘Sale!’ on product catalogs, if Loco translate is not working then please follow this video and find the section. After that simply put the text that you want to show.

    For your second query, if you have this option enabled and still face the issue then there maybe a conflict on your end and for that reason the off sale percentage badge is not rendering. You can run a conflict test on your site to determine what actually causes the issue.

    To do so, first of all, switch your theme to a default theme like 2020 or Hello Elementor and check if the issue still persists. If that solves your issue, that means the issue is related to the theme you are using.

    If switching to the default theme also doesn’t help, then please check if there are any conflicts between the installed plugin. To troubleshoot the issue, please deactivate other plugins except for ShopEngine, Elementor, and Woocommerce to check if the issue still persists. If that solves your problem, activate the plugins one by one, and continue checking the issue In this way you will be able to detect which one causes the problem.

    Let me know your findings after performing the conflict test.

    Best Regards,
    Moin

    Thread Starter vortexdizajn

    (@vortexdizajn)

    Hello,

    thank you for your reply, sorry we were not able to reply sooner.
    Unfortunately, we didn’t have time to test this for promotion, so we released it without it. We will try it for the next promotion when we are working, so we will let you know the results if we have some problems. Thank you in any case, best regards.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘I can’t find an option anywhere to change the “Sale Banner” text’ is closed to new replies.