• Resolved matteo raggi

    (@whichtransfers)


    I tryed with other similar plugins too, I work with woocommerce and wordpress from years, but I am not able to find the place to edit the email sent to the clients after that they made the order paying with bank transfer (the suspended order).

    • This topic was modified 7 months, 2 weeks ago by matteo raggi.

    The page I need help with: [log in to see the link]

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @whichtransfers,

    Greetings from WebToffee Support!

    Decorator – WooCommerce Email Customizer currently supports the customization of the email types provided by WooCommerce and WordPress. It appears that the email you wish to customize is provided by a third-party plugin.

    To have the provision to customize the email provided by a third-party plugin, compatibility with the mentioned plugin should be ensured. Unfortunately, if the specific email type you’re looking to customize is not part of the default WooCommerce emails, we might not have direct control over its customization.

    If you have any further questions or need assistance with any other aspect of your WooCommerce setup, please feel free to let us know. We’re here to help!

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  • The topic ‘I can’t find how to edit the text to the clients for the orders made’ is closed to new replies.