I can’t get the recovery email

Hi @kaykrepz
I’m sorry to hear that you are having trouble with your WordPress site. It’s essential to try to resolve this issue as soon as possible, as plugin troubleshooting can potentially impact your site’s functionality.

Suppose you cannot access your recovery email because the email address on your WordPress account is incorrect. In that case, you may need to try alternative methods to regain access to your site. Here are a few steps you can try:

1. Check if you have access to the WordPress backend: If you have access to the WordPress backend, you can change the email address associated with your account. To do this, log in to the WordPress backend, go to the “Users” section, and click on your username. From here, you can update your email address.
2. Check if you have access to the hosting account: If you have access to the hosting account for your WordPress site, you may be able to reset the WordPress administrator password from the hosting control panel. This can often be done by accessing the “phpMyAdmin” tool, which allows you to modify the database associated with your WordPress site.
3. Contact your hosting provider: If you cannot access the WordPress backend or the hosting account, you may need to contact your hosting provider for assistance. They may be able to help you reset the password for your WordPress account or provide other solutions for regaining access to your site.

I hope these suggestions are helpful. Please let me know if you have any other questions or if there is anything else I can do to assist you.

I managed to get into the backend and changed my email how do I request a recovery email to be sent to me

You may have received an email by now, as it should be “resent once every 24 hours.”

If not, you could try accessing recovery mode directly and/or other suggestions in those threads.