I can’t get through to your support as a paid user

  • Resolved idk.man

    (@idkman)


    1 year, 2 months ago

    I sent you a message through your support form and never got an acknowledgment of the message or an email when I tried to email the address directly. Is support not provided for paid users anymore?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support beatrice12

    (@beatrice12)

    Hello @idkman,

    Thanks for reaching out to us!

    We did not receive any email from you. Can you please reach out to us via our contact form here?

    Thank you,

    Beatrice.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Is support not provided for paid users anymore?

    I’m sure there is but not here as the plugin support person indicated.

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    https://rsvpproplugin.com/contact/

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)
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