I can’t login to the admin panel

  • Resolved tutnet

    (@tutnet)


    1 month, 3 weeks ago

    I’ve just installed the plugin. And I’m receiving a blank page on /wp-admin
    It looks like I’ve made something to disable login into adminpanel but I’m sure that I haven’t done that.
    I found “Beginning attempt to port private key encryption over to openssl” message in errlog in the wp-admin folder. It looks like a broken 2FAuth but I didn’t use it at all.
    Could you please look through my settings and tell me where something went wrong and what I should do to fix this issue

Viewing 3 replies - 1 through 3 (of 3 total)
  • Roland

    (@rolandfupdraft)

    Hi @tutnet,

    Thanks for reaching out! Let’s try to get this sorted for you.

    It appears that the “Brute Force > Login IP Whitelist settings” feature is enabled, and the issue may be due to not having a static IP address, entering an incorrect IP address, or incorrect IP settings under “Settings > Advanced settings”.

    If you are locked out by the login whitelist feature, you can disable it by adding the following constant to your wp-config.php file:

    define('AIOS_DISABLE_LOGIN_WHITELIST', true);

    This should allow you back into the admin panel. Let me know how it goes or if you need any additional help!

    Thread Starter tutnet

    (@tutnet)

    Yeap!
    It works
    Thank you!

    Plugin Support hjogiupdraftplus

    (@hjogiupdraftplus)

    Hi @tutnet,

    Glad to know issue seems solved,

    Would you mind writing a quick five-star review on www.ads-software.com?

    https://www.ads-software.com/support/plugin/all-in-one-wp-security-and-firewall/reviews/#new-post

    Reviews also help others to make confident decisions about our plugin.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)
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