I can't purge records

What browser are you using? Make sure Javascript is enabled as both functions use ajax calls to execute the code.

I’m using GG Chrome browser, All Javascript is accepted (don’t block). All features are working normally, only purging inactivity. My site still works well with others Javascript and JQuery.

What happens if you try accessing the following URL (with your site address as the host):

<your url>/wp-content/plugins/wp-statistics/includes/optimization/purge-data.php

Thanks for your support!

I have access to your url, but I get a message:

Please select a value over 30 days.

Although In “Settings / Maintenance / Prune data older than“, I set 180 days, and In Optimization / Purging, I set 365 days for “Purge records older than:”

That’s the expected message, do you have access to phpMyAdmin for your site?

If so can you run the following SQL and let me know how many results are returned:

SELECT * FROM wp_statistics_visitor WHERE WHERE last_counter < '2013-10-14';

I’ve run the command
SELECT * FROM wp_statistics_visitor WHERE last_counter < '2013-10-14'
I get the results

MySQL returned an empty result set (i.e. zero rows). (Query took 0.0003 seconds.)

But when select wp_statistics_visitor table, I’ve seen 1367 page with 25 rows per page. Max ID = 103745.
1 recent weeks, my website under DDoS attack, so logs increase. Now I have reduced the attack, I want to delete that records to track again.

An additional question: Why “WP visitor” count have many people access, but in Google Analytics (real time) no have visitor.

Thanks you!

You don’t have any records over 365 days old so purging over 365 won’t do anything.

You can purge records older than 30 days but if your getting hit by DDoS attact you may need to flush the tables or data from the date range of the attack.

For example you could run the following to delete the records in the visitors table between two dates:

DELETE FROM wp_statistics_visitors WHERE last_counter > 'start-date' AND last_counter < 'end-date';

This is a recent thread on the difference between other services and WP Statistics: https://www.ads-software.com/support/topic/wp-statistics-and-google-analytics

Okey, This means I will have to delete records manually?

I’ve run

DELETE FROM wp_statistics_visitors WHERE last_counter > 'start-date' AND last_counter < 'end-date';

and my result:

797 rows deleted. (Query took 0.0246 seconds.)

It helps me reduce the size of the Database
Thanks you very much!

Yes, DDoS attacks are special circumstances and the default tools in WP Statistics won’t help you clean up unless you want to remove all the data from the database.