I can’t reactivate Wordfence after deactivating for troubleshooting

  • Resolved fcpxtemplates

    (@fcpxtemplates)


    4 years, 6 months ago

    After a problem with my WordPress site and deactivating all plugins to troubleshoot, when I tried to reactivate Wordfence, I get a
    “Plugin could not be activated because it triggered a fatal error.” error. I was wondering if I deleted the plugin an reinstalled a fresh copy if that would solve the issue?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey @fcpxtemplates,

    I believe trying a full reset is the best place to start troubleshooting. Can you please manually reset Wordfence and let me know if it helps?

    https://www.wordfence.com/help/advanced/remove-or-reset/#remove-or-reset

    Please let me know how it goes.

    Thanks,

    Gerroald

    Thread Starter fcpxtemplates

    (@fcpxtemplates)

    I tried removing Wordfence and reinstalling it, but it didn’t work. I got the same error when I tried to activate the new copy. I’m in a little over my head. I looked at my db with phpMyAdmin and don’t find any of the Wordfence db entries.

    Are there known plugin conflicts with Wordfence?

    Thread Starter fcpxtemplates

    (@fcpxtemplates)

    I installed Wordfence Assistant and used it to delete any leftover files. It worked an I was able to re-install Wordfence. It was considerably easier to deal with than the complete manual instructions.

    For anyone else who needs help with this topic:
    – Install “Wordfence Assistant” plugin.
    – Click on “Disable Wordfence Firewall” button to remove the firewall related files/entries in “.htaccess”/.user.ini file.
    – Click on “Delete all Wordfence Data and Tables”.
    – Connect to your website via SFTP/FTP to delete the plugin folder from (/wp-content/plugins/) directory [if it’s still there after removing Wordfence].

Viewing 3 replies - 1 through 3 (of 3 total)
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