• atlantis1525

    (@atlantis1525)


    I removed the quick view link by closing the Quickview Module. It’s gone on mobile, but it’s still visible on the web page.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi @atlantis1525,

    Thank you very much for getting in touch with us.

    We are truly sorry to hear about the difficulty you are experiencing with the Quick View module.

    It’s quite uncommon for the quick view link to remain visible on the web page even after disabling the module.

    There is a possibility that another third-party plugin many be contributing to the issue. Could you kindly recheck whether the module is disabled?

    If not, please disable it and give it another try. If the quick view link persists despite the module being disabled, we would kindly request you to contact our support team through our dedicated support center.

    Our support team will be more than happy to assist you with this.

    Thank you once again for your patience and understanding.

    Best regards,
    Tarek Aziz
    On behalf of the ShopLentor Team

    Thread Starter atlantis1525

    (@atlantis1525)

    I cannot sign up to the support page. It does not send the confirmation email. I tried with three email addresses.

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi @atlantis1525,

    I am sorry to hear about the inconvenience you have encountered.

    The issue you shared seems quite unusual. It’s possible that there may be a network issue on your end.

    Please try selecting the option “Pre Sale Questions / WP.Org Free Version.” to create the ticket.

    This way, there is no need to sign up for an account. I hope this helps.

    If you have any further questions, please don’t hesitate to reach out.

    Looking forward to hearing from you soon.

    Kindest regards,
    Tarek Aziz

    Thread Starter atlantis1525

    (@atlantis1525)

    I couldn’t find the option :

    Pre-Sale Questions / WP.Org

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Thanks for your response.

    Please follow the steps below:

    1. Visit https://woolentor.com/contact/

    2. Click on the dropdown and select the “Pre-Sale Questions / WP.Org” option.

    Here is a screenshot for your convenience: https://tppr.me/1Jwk3j

    I hope this helps!

    Best regards,
    Tarek Aziz

Viewing 5 replies - 1 through 5 (of 5 total)
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