I can’t solve ” Error parsing the response to JSON”

  • Resolved rog11

    (@rog11)


    2 years, 6 months ago

    Hello,

    When I clic the optimization buton after a few minutes apears an error:
    Error parsing the response to JSON

    Already followed the steps this steps I found in another post, but the problem continued.

    `Can you please try resetting our indexables in the database tables by following the steps below?

    1. Install & activate the Yoast Test Helper plugin
    2. Go to Tools > Yoast Test
    3. Hit the “Reset indexables & migrations” button.
    4. Go to SEO > Tools, and under SEO data, click the “SEO Data Optimization” button to allow Yoast to rescan your pages.`

    Also tried this steps that where in the same post:

    `Sorry to hear that this issue still persists. Let’s try once again by deactivating all non-Yoast plugins and switching to the default TwentyTwenty theme in Troubleshooting mode.

    We recommend using the Health Check & Troubleshooting plugin. This plugin has a troubleshooting mode, which does not affect normal visitors to your site.

    1. Install and activate the above plugin.
    2. Switch to the Troubleshooting mode where non-Yoast plugins will be deactivated and the default theme TwentyTwenty theme is activated.
    3. Activate the Yoast Test Helper and repeat the same steps as before to rerun the SEO Data Optimization.`

    But this time when I clic the yoast test helper, it redirects me to an error message “Critical error in you website…..” and receibed this email:

    Detalles Del Error
==================
Se produjo un error de tipo E_ERROR en la línea 180 del archivo /home/hogarvir/public_html/nuevo/wp-content/plugins/yoast-test-helper/src/wordpress-plugins/yoast-seo.php. Mensaje de error: Uncaught Error: Class 'WPSEO_Options' not found in /home/hogarvir/public_html/nuevo/wp-content/plugins/yoast-test-helper/src/wordpress-plugins/yoast-seo.php:180
Stack trace:
#0 /home/hogarvir/public_html/nuevo/wp-content/plugins/yoast-test-helper/src/wordpress-plugins/yoast-seo.php(249): Yoast\WP\Test_Helper\WordPress_Plugins\Yoast_SEO->reset_prominent_words_calculation()
#1 /home/hogarvir/public_html/nuevo/wp-content/plugins/yoast-test-helper/src/wordpress-plugins/yoast-seo.php(109): Yoast\WP\Test_Helper\WordPress_Plugins\Yoast_SEO->reset_indexables()
#2 /home/hogarvir/public_html/nuevo/wp-content/plugins/yoast-test-helper/src/wordpress-plugin-features.php(142): Yoast\WP\Test_Helper\WordPress_Plugins\Yoast_SEO->reset_feature('reset_indexable...')
#3 /home/hogarvir/public_html/nuevo/wp-content/plugins/yoast-test-helper/src/wordpress-plugin-features.php(104): Yoast\WP\Test_Helper\WordPress_Plugin_Features->reset_feature(Object(Yoast\WP\Test_Helper\WordPress_Plugins\Yoast_SEO))
#4 /home/hogarvir/public_html/nue

    Thank you

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    Hello Rog,

    I am sorry to learn that you could not use the Yoast Test Helper plugin. Can you confirm you are running v1.16?

    Thread Starter rog11

    (@rog11)

    Hello!

    Yes I have v. 1.16 installed

    Plugin Support Michael Ti?a

    (@mikes41720)

    Hi,

    Just to clarify, you’re still able to access your WordPress dashboard, right? It’s just that you receive that critical error when you try and activate the Yoast Test Helper plugin in troubleshooting mode?

    When the SEO data optimization process fails (under the SEO > Tools section), could you click on the drop-down in the red error message for the error and response and see if there is any relevant information? If you could open your browser’s console and check for any JavaScript errors and take a screenshot, this might be helpful.

    Could you attach a screenshot here? You can learn more about it here – https://yoast.com/help/we-couldnt-complete-the-optimization-of-your-seo-data/

    Plugin Support Michael Ti?a

    (@mikes41720)

    Hi,

    Since there’s no new activity, we’ll be closing this in order to keep the forum overview.

    Thanks!

    Error details
    Error message
    Error parsing the response to JSON.

    Response
    <!DOCTYPE html>
    <html lang=”en-US”>
    <head>
    <meta http-equiv=”Content-Type” content=”text/html; charset=UTF-8″ />
    <meta name=”viewport” content=”width=device-width”>
    <meta name=’robots’ content=’noindex, follow’ />
    <title>WordPress › Error</title>
    <style type=”text/css”>
    html {
    background: #f1f1f1;
    }
    body {
    background: #fff;
    border: 1px solid #ccd0d4;
    color: #444;
    font-family: -apple-system, BlinkMacSystemFont, “Segoe UI”, Roboto, Oxygen-Sans, Ubuntu, Cantarell, “Helvetica Neue”, sans-serif;
    margin: 2em auto;
    padding: 1em 2em;
    max-width: 700px;
    -webkit-box-shadow: 0 1px 1px rgba(0, 0, 0, .04);
    box-shadow: 0 1px 1px rgba(0, 0, 0, .04);
    }
    h1 {
    border-bottom: 1px solid #dadada;
    clear: both;
    color: #666;
    font-size: 24px;
    margin: 30px 0 0 0;
    padding: 0;
    padding-bottom: 7px;
    }
    #error-page {
    margin-top: 50px;
    }
    #error-page p,
    #error-page .wp-die-message {
    font-size: 14px;
    line-height: 1.5;
    margin: 25px 0 20px;
    }
    #error-page code {
    font-family: Consolas, Monaco, monospace;
    }
    ul li {
    margin-bottom: 10px;
    font-size: 14px ;
    }
    a {
    color: #0073aa;
    }
    a:hover,
    a:active {
    color: #006799;
    }
    a:focus {
    color: #124964;
    -webkit-box-shadow:
    0 0 0 1px #5b9dd9,
    0 0 2px 1px rgba(30, 140, 190, 0.8);
    box-shadow:
    0 0 0 1px #5b9dd9,
    0 0 2px 1px rgba(30, 140, 190, 0.8);
    outline: none;
    }
    .button {
    background: #f3f5f6;
    border: 1px solid #016087;
    color: #016087;
    display: inline-block;
    text-decoration: none;
    font-size: 13px;
    line-height: 2;
    height: 28px;
    margin: 0;
    padding: 0 10px 1px;
    cursor: pointer;
    -webkit-border-radius: 3px;
    -webkit-appearance: none;
    border-radius: 3px;
    white-space: nowrap;
    -webkit-box-sizing: border-box;
    -moz-box-sizing: border-box;
    box-sizing: border-box;

    vertical-align: top;
    }

    .button.button-large {
    line-height: 2.30769231;
    min-height: 32px;
    padding: 0 12px;
    }

    .button:hover,
    .button:focus {
    background: #f1f1f1;
    }

    .button:focus {
    background: #f3f5f6;
    border-color: #007cba;
    -webkit-box-shadow: 0 0 0 1px #007cba;
    box-shadow: 0 0 0 1px #007cba;
    color: #016087;
    outline: 2px solid transparent;
    outline-offset: 0;
    }

    .button:active {
    background: #f3f5f6;
    border-color: #7e8993;
    -webkit-box-shadow: none;
    box-shadow: none;
    }

    </style>
    </head>
    <body id=”error-page”>
    <div class=”wp-die-message”><p>There has been a critical error on this website.</p><p>Learn more about troubleshooting WordPress.</p></div></body>
    </html>

    When I clic the optimization buton after a few minutes apears an error:
    Error parsing the response to JSON

    Already followed all steps.

    Wow, seems like your response is ignored

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘I can’t solve ” Error parsing the response to JSON”’ is closed to new replies.