I can’t upload digital products in WooCommerce

  • Resolved festus33

    (@festus33)


    1 year, 1 month ago

    I am trying to upload digital (jpeg) products to kleinprint.us (see above mentioned link). I was able to upload two, and then all the other product files I attempted to upload didn’t fully load. I have over 20 other digital product files uploaded and this is the free version of WooCommerce. Is there a limit to the total digital product file space you’re allowed in the free version? All of the products I’m uploading are jpegs so they aren’t that big.
    Any help would be much appreciated!!!

    Thanks,

    David

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Saif

    (@babylon1999)

    Hello @festus33,

    Thank you for reaching out!

    have over 20 other digital product files uploaded and this is the free version of WooCommerce. Is there a limit to the total digital product file space you’re allowed in the free version?

    This implies that there’s a paid or pro version of WooCommerce, but I want to clarify that WooCommerce is a completely free and open-source project. :?)


    However, it’s possible that your hosting provider could be imposing certain limitations, such as storage constraints, which could be causing the issue.

    To assist you better, could you please provide a few screenshots that will help us gain a better understanding of the problem?

    If you don’t already have a screenshot service installed, here are a few free options: 

    Also, kindly attach a copy of your system status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.

    Look forward to hearing back from you.

Viewing 1 replies (of 1 total)
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