I can’t upload files

  • Resolved argie01

    (@argie01)


    6 years, 8 months ago

    Hi,

    I’ve been using Download Monitor for more than two years without problems.
    But recently I noticed that when I try to add a download (pdf file) using the option “add download quickly” it doesn’t works. All I’ve got is a message saying “wait please” and the file never upload to the server.

    I also have to say that the user I’m using is an “Editor”. But it worked fine until a couple of weeks ago.
    So, how could I fix this problem? Could it be a problem related to the role of the user, or to permissions in upload directory?

    I’m using last version of this plugin and WordPress.

    Thank you for your help.

    The page I need help with: [log in to see the link]

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  • Hello,

    Does it work when you try uploading the file as an administrator?

    Thread Starter argie01

    (@argie01)

    Yes, it does.
    But in the past it also worked with a non-admin user (Editor).

    Hey @ argie01,

    It might have been possible in version 3.x which has 4 years old. In current plugin to be able to give editors access, you will need to install 3rd party plugins such as “Members” to allow editors access to it.

Viewing 3 replies - 1 through 3 (of 3 total)
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