I can’t view inbound messages

Where can we see the website in question?

Hi!

But to see the problem I supose that you need admin access. Do you need it?

thanks

No, I don’t need admin access. The front-side URL, please.

https://www.busturialdekoura.com/es/lectura-de-contador/

What other plugins and theme do you use on the site?

I have some plugins and my custom theme.

It worked fine and I have more than 7000 flamingo’s posts saved. But I don’t know when this happened.

Plugins list:

Advanced Custom Fields PRO
Breadcrumb NavXT
Classic Editor
Contact Form 7
Contact Form 7 Datepicker
Custom Post Type UI
Cyclone Slider
Flamingo
Google XML Sitemaps
MailPoet 2
qTranslate-XT
Really Simple SSL
User Meta Lite
WP Mail SMTP
WP-Paginate

• This reply was modified 4 years, 2 months ago by asiermusa.

Are you logged-in as an Administrator?

Sure.

Try switching to the default theme and deactivating all plugins excluding Contact Form 7, Classic Editor, Flamingo, Google XML Sitemaps, and WP Mail SMTP.

Why you are advised to deactivate plugins and switch to the default theme.

Hi!

It works with the default theme!

Do you know what can I do in my custom theme to solve the problem?

Thanks!

Finally I solved the problem removing some actions from my functions.php file.

Thanks!

what kind of actions caused this?

I just noticed that we have been getting emails recently, but not showing up in Flamingo. We did not install any new modules recently.

It was because I had an action in my theme’s functions.php file. That code was related with user roles and it blocked the access to the Flamingo’s admin section.

In your case it could be related with some user roles plugin.

I hope you solve the problem.

• This reply was modified 4 years, 1 month ago by asiermusa.