I click ‘submit’ and don’t get a ‘thank you’ message

the reason lies in your css style.

find:

.form-info,
span.wpcf7-not-valid-tip,
div.wpcf7-response-output

and remove
display: none;

Thanks! Where do I find the CSS style on the page to remove the display code? How do I get to it?

remove line 4023 (display:none) of themes/posterity/style.css

Thanks, but I tried that and it didn’t change anything. I filled out the form, clicked ‘submit’ and all that happened is the fields all went blank. Do I need to do something else?

This file style.css?ver=1.0&time=1622570679 isn’t changed (caching?)

div.wpcf7-response-output{
	background-color: #e9fdd5;
	border: 1px solid #a6e368;
	padding: 6px;
	margin: 12px 0 0;
	color: #3dcb05;
	font-size: 13px;
	line-height: 20px;
	text-align: center;
	/* remove  */ display: none; /* remove  */
	/*cursor: pointer;*//*there is no action on this div*/
}

• This reply was modified 3 years, 9 months ago by Erik.

Weird! When I access the CSS Style sheet I see this:

`background-color: #e9fdd5;
border: 1px solid #a6e368;
padding: 6px;
margin: 12px 0 0;
color: #3dcb05;
font-size: 13px;
line-height: 20px;
text-align: center;
/*cursor: pointer;*//*there is no action on this div*/

Am I accessing the wrong CSS stylesheet? The stylesheet I’m editing is the main one, right at the top of the list.

no simply use ctrl + F5 (on chrome) to reload without browser cache. or a private session to double check!

AND/OR clean the website server-side cache

TLDR; browser cache stores resources fetched from the web so that they can be accessed quickly at a latter time if needed. These rules are set up for example in apache with mod_expires (but nginx and iss has their own method).
Browser cache should not be confused with server-side caching where the server delivers to users a static file (html) generated from a dynamic resource (php).

• This reply was modified 3 years, 9 months ago by Erik.

OK, but what I’m saying is when I look at the CSS Style in WordPress for this website, the line isn’t there. It’s gone, but the form still isn’t giving me any acknowledgement when I submit the form.

Here is the form page if you want to try it out:

https://ogb.433.myftpupload.com/contact-us/

Thanks!

your files has an argument like timestamp=1622570679 (1 June 2021 18:04) for this I suppose you have a server side caching plugin, and you need to purge the cache of that plugin too

• This reply was modified 3 years, 9 months ago by Erik.

This is the list of plugins I have:

CoBlocks
Contact Form 7
Elementor
MetaSlider
Sucuri Security
WP101 Video Tutorials

Which one do I need to purge the cache of? And, how do I do it?

Thanks for your help.

it can be related to your template (search for enqueue) or your host, but not with this plugins.