I deactivated the plugin but a new billing happened anyways

  • Resolved klaggy

    (@klaggy)


    1 year, 4 months ago

    Hi there, I deactivated your plugin yesterday as I decided to go through Stripe directly and bypass Woocommerce altogether but yesterday, to my surprise, there was a charge anyways for one client. How is that possible? I checked to see if there were any remaining crons but I don’t see any. How can I make sure there won’t be any more billings and upset customers? Thanks.

Viewing 1 replies (of 1 total)
  • Plugin Author WP Swings

    (@wpswings)

    Hello,

    Our plugin is responsible for the recurring. There is no way it happened after deactivating our plugin.

    The recurring must have happened before the plugin deactivation

    Thank you

Viewing 1 replies (of 1 total)
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