I disabled the plugin, but I still cannot login to my account page

  • Resolved kasuke2001

    (@kasuke2001)


    4 years, 4 months ago

    Hi, my problem is following.

    After installing the plugin, my site key and secret key went through.
    On “Next Steps” in option page:
    2. I saw reCAPTCHA message correctly.
    2-1,2,3 On different browser, my attempt to login as site admin somehow took me to my member account page and it kept demanding + rejecting my password (which was correct).
    4. I clicked “delete keys and disable”.

    On my wordpress setting page I see the plugin disabled now, however I still encounter the same problem (above, 2-1,2,3). I’m still being logged in as site admin but afraid to log out.
    I’m using WooCommerce & Flatsome. Help!

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  • Plugin Author Robert Peake

    (@robertpeake)

    It sounds like the part about having your password rejected may either be unrelated, or may be somehow cached. If the plugin is disabled, it is disabled. You could go a step further and remove the directory entirely via FTP. Also plese check you have the right forum. We get many requests like this from people using other similarly-named plugins. ??

Viewing 1 replies (of 1 total)
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