I don't receive email when a new post is awaiting moderation

Whenever a user in my website sends a new post for modification, I don’t receive any email at all.

did you get these emails before?

if yes,

– Are you using a plugin for this feature? Yes? Which plugin? Where did you download it from?
– Is this a feature of your active theme? Yes? Which theme? Where did you download it from?
– https://codex.www.ads-software.com/Forum_Welcome#Include_as_Much_Information_as_Possible

>did you get these emails before?

No, I never received an email that notifies me about moderated posts. I don’t use any plugin for that purpose. I only use Subscribe To Comments Reloaded. It is only for comments, not for posts. I deactivated STCR, but no luck. I also use Mail Poet for automatic notification of newly published posts, but not moderated posts. I deactivated that plugin too, but no luck. Then, I deactivated all the plugins. Again no luck!

I recommend asking in “Subscribe To Comments Reloaded” dedicated support sub-forum for better results so its developers and users can help you with this:
https://www.ads-software.com/support/plugin/subscribe-to-comments-reloaded-better-unsubscribe