I don’t see my site correctly

  • For some weeks I have not seen my site correctly if instead I enter the administrator panel I see everything correctly.
    Every morning when I open the site I see the structure of the site and not the normal view.
    To solve this problem just deactivate any plugin and everything goes back to normal. I cannot understand which plugin is causing all this or if it is an anomaly of the Customizr theme.
    You can see the problem on this image (https://imgur.com/a/erfhwae)
    Can you help me?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter Mens Sana Rutigliano

    (@menssana)

    I have a message of error by wordpress:

    WordPress, a partire dalla versione 5.2, ha una funzionalità integrata che rileva quando un plugin o un tema provoca un errore irreversibile sul tuo sito e ti avvisa con questa email automatica.
    In questo caso, WordPress ha incontrato un errore con il tuo tema, Customizr.

    Versione di WordPress 5.9.3
    Tema corrente: Customizr (versione 4.4.20)
    Plugin corrente: (versione )
    Versione PHP 8.0.17

    Dettagli dell'errore
====================
Un errore di E_ERROR è stato causato nella linea 71 del file /home/web/www.menssanarutigliano.it/www/wp-content/themes/customizr/functions.php. Messaggio di errore: Uncaught Error: Failed opening required '/home/web/www.menssanarutigliano.it/www/wp-content/themes/customizr/core/init-base.php' (include_path='.:/usr/share/php') in /home/web/www.menssanarutigliano.it/www/wp-content/themes/customizr/functions.php:71
Stack trace:
#0 /home/web/www.menssanarutigliano.it/www/wp-settings.php(555): include()
#1 /home/web/www.menssanarutigliano.it/www/wp-config.php(78): require_once('/home/web/www.m...')
#2 /home/web/www.menssanarutigliano.it/www/wp-load.php(50): require_once('/home/web/www.m...')
#3 /home/web/www.menssanarutigliano.it/www/wp-login.php(12): require('/home/web/www.m...')
#4 {main}
  thrown
    Theme Author presscustomizr

    (@nikeo)

    Hi,
    I see that you’ve reached out to us in a few different places. We’ll work with you on your issue. Given that the issue goes away when plugins are disabled, it appears to be a plugin that is conflicting with it, but I will happily work through this issue with you.

    Theme Author presscustomizr

    (@nikeo)

    Hi,

    Can you attempt to view from a different device? Website appears correct to me and not at all like the screenshot shared. We might have a cache issue here.

    Thread Starter Mens Sana Rutigliano

    (@menssana)

    Hi,
    Right now everything is ok on all devices. I have disabled the following plugins:
    Download Manager
    Embed Plus Plugin for YouTube
    Facebook Chat Plugin – Live Chat Plugin for WordPress
    MapPress Maps for WordPress
    MC4WP: Mailchimp for WordPress
    I’ve had no problems for about 24 hours

    If the problem returns I will deactivate other pluigns

    Theme Author presscustomizr

    (@nikeo)

    Great! Sounding more and more like a plugin conflict. If you don’t need these, then problem is likely solved. If, however, they are important to your site, one strategy is to enable them one by one and see when the problem returns, so you can identify the conflict.
    Thanks for the update!

    Thread Starter Mens Sana Rutigliano

    (@menssana)

    The problem is not solved. this morning there is the conflict!!!
    Can you see my site.

    On the following website you get some errors when checking with your domain, e.g. TLS certificate does not match the host name. You would have to clarify this via your hoster.

    In the developer console (CTRL+SHIFT+I) you will see a lot of errors that might be related to this.

Viewing 7 replies - 1 through 7 (of 7 total)
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