I don’t see the course in the courses section

  • Resolved brandimarco87

    (@brandimarco87)


    1 month ago

    I had to contact wordpress support because I could no longer see my site, immediately after installing your plugin.
    They replied:
    “””I had to deactivate the Tutor LMS plugin to bring the site back online and connect it to your account. I saw the same error repeated in the PHP logs…
    [22-Oct-2024 14:00:29 UTC] PHP Warning: Unable to modify header information: headers have already been sent to /srv/htdocs/wp-content/plugins/tutor/classes/Tools.php on line 104″”””

    After that, I reinstalled the TutorStarter theme again and now it seems to work.
    I would like to upgrade to the pro version but first I want to verify that everything is working correctly.
    I created a course, connected it to my Woocommerce and I see it correctly in the marketplace but I don’t see the course in the courses section, I’m sending an attachment.

    MARKETPLACE:

    image.png

    COURSES PAGE:

    image.png

    Why? A created course should be visible in the courses page, right?

Viewing 2 replies - 1 through 2 (of 2 total)
  • dipsaha

    (@dipsaha)

    Hi Brandi,

    Thank you for reaching out and for providing the details of the issue.

    Unfortunately, the images you attached are not loading on my end. However, based on the information you shared, please double-check the following points:

    1. Ensure the Product is Marked for “Tutor”: In the WooCommerce product settings, please make sure that the product you created for the course is set as a “Tutor” product. This is necessary for it to be recognized as a course product.
    2. Course Status: Make sure the course you created is not in draft mode and is set to publish. Only published courses will appear on the course page.

    If both of these are correctly configured and the issue persists, feel free to send the images again or any further details. I’ll investigate the issue more thoroughly and help you resolve it.

    Looking forward to your response!

    Best regards,
    Dip Saha
    Support Engineer, Themeum

    Plugin Support Parag Das

    (@parag44)

    @brandimarco87

    Did you publish the course? If it is published, you should be able to find it in the course archive or listing page, as shown here: https://prnt.sc/o1rM1-6Y8uGU. Additionally, ensure you are using the default course permalink. Here is the screenshot: https://prnt.sc/kuYSQTCf07c2.

    Thank you!
    Best Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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