I don't think so they are professional. They are irresponsible….

  • I brought Prosociate 3 yesterday. but it’s not working. This plugin will not work without SOAP server, but SOAP server is so costly. And there most shameless thing is there Customer Support. Last 7/9 days i have sent many email to Mark Ketzler to know about there product but he didn’t replied he just replied 1st email. This is the worst customer service I ever had. Now i want my money back.

Viewing 1 replies (of 1 total)
  • Plugin Author wpsocial

    (@wpsocial)

    Really? Your support ticket regarding you not having SOAP arrived at 08:11. Your response was within the hour. We refunded with no problem even though SOAP requirement (Amazon requirement). is clearly stated in “requirements”. SOAP server is no more expensive than any other server. Always use the support ticket to communicate any issues, they are tracked and monitored. Best wishes with your project.

Viewing 1 replies (of 1 total)
  • The topic ‘I don't think so they are professional. They are irresponsible….’ is closed to new replies.