• Resolved Konijntje

    (@konijntje)


    Hi all,

    I’m using ‘Gmail SMTP plug-in’ version 1.1.9.
    I have found a bug, due to this bug, emails cannot be sent.

    Error logs:

    2020-07-29 02:46:52 Auth method requested: XOAUTH2
    2020-07-29 02:46:52 Auth methods available on the server: LOGIN,PLAIN,XOAUTH2,PLAIN-CLIENTTOKEN,OAUTHBEARER,XOAUTH
    SMTP Error: Could not authenticate.
    2020-07-29 02:46:52 CLIENT -> SERVER: QUIT
    2020-07-29 02:46:52 SMTP -> get_lines(): $data is ""
    2020-07-29 02:46:52 SMTP -> get_lines(): $str is "221 2.0.0 closing connection qw7qm409151ffx.46 - gsmtp"
    2020-07-29 02:46:52 SERVER -> CLIENT: 221 2.0.0 closing connection qw7qm409151ffx.46 - gsmtp
    2020-07-29 02:46:52 Connection: closed
    SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

    Server info:

    OS: Linux xxxxxxxxxxx.com 3.10.0-1127.10.1.el7.x86_64 #1 SMP Wed Jun 3 14:28:03 UTC 2020 x86_64
    PHP version: 7.4.8
    WordPress version: 5.4.2
    WordPress multisite: No
    openssl: Available
    allow_url_fopen: Enabled
    stream_socket_client: Available
    fsockopen: Available
    cURL: Available
    cURL Version: 7.70.0, OpenSSL/1.0.2k-fips
    

    The error ONLY occurs when the user has the plug-in ‘WooCommerce PDF Invoices & Packing Slips version 2.5.3’ activated in combination with PHP-version 7.3 or higher.

    So, if the user downgrades the PHP-version to 7.2 OR deactivate the plug-in ‘WooCommerce PDF Invoices & Packing Slips’ then the error/bug is solved.

    Of course this is not a sustainable solution. Either the author of ‘WP Gmail SMTP’ or ‘WooCommerce PDF Invoices & Packing Slips’ should fix the bug.

    Thanks in advance!

    Cheers,
    Konijn from The Netherlands

    • This topic was modified 4 years, 3 months ago by Konijntje.
    • This topic was modified 4 years, 3 months ago by Konijntje.
    • This topic was modified 4 years, 3 months ago by Konijntje.
    • This topic was modified 4 years, 3 months ago by Konijntje.
  • The topic ‘I found a bug’ is closed to new replies.