• Hi!

    When somebody submits a contact form I always gets 4 similar emails! Why?

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author WPKube

    (@wpkube)

    Hi @mlplus

    Similar or same? If similar, what are the differences?

    Thread Starter mlplus

    (@mlplus)

    Same!

    Plugin Author WPKube

    (@wpkube)

    Hi @mlplus

    At the moment I see Contact Form 7 plugin on the contact page on your site. Can you add our form on some page (doesn’t have to be the main contact page) and let me know what page it is so I can test the form submission.

    Thread Starter mlplus

    (@mlplus)

    Sorry but I don’t use Contact Form 7, I use yours!

    See https://webplus.se/kontakt

    Plugin Author WPKube

    (@wpkube)

    Sorry, you’re right, not sure where I looked at, I might have mixed up my browser tabs (a lot open at the same time) and checked a different site.

    Do you have the “Enable carbon copies” option enabled? I wanted to check if I’ll receive multiple copies as well (theoretically if you do so should I, the same mail requests are made).

    But I haven’t received an email, is that option maybe disabled?

    Thread Starter mlplus

    (@mlplus)

    “Enable carbon copies” is not selected

    Plugin Author WPKube

    (@wpkube)

    Hi @mlplus

    Can you temporarily enable it and let me know when you do.

    Thread Starter mlplus

    (@mlplus)

    Ok, now it’s enabled!

    Plugin Author WPKube

    (@wpkube)

    I only received one copy of the email.

    Did you receive 4 copies of the email that has the name set as “Dev test”?

    Plugin Author WPKube

    (@wpkube)

    17 minutes after the first one I received another.

    Can you install the plugin WP Mail Logging and then try the contact form. Then go to the log which that plugin adds and let me know how many copies of the same email show up.

Viewing 10 replies - 1 through 10 (of 10 total)
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