I get a Voice but No Video in the dashboard

  • doug2son

    (@doug2son)


    2 months ago

    Recorded a video on my phone … did a Submit… and in the website dashboard only had voice and no video

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Naimur Rahman

    (@naimur444)

    Thank you for your message. It seems you’re encountering an issue with permissions.

    To help us troubleshoot, could you please confirm if you have granted all the necessary permissions for video access to the website? Ensuring that the permissions are correctly set might resolve this issue. Also, please make sure you are using the latest version of the plugin.

    If you’ve already checked the permissions and updated the plugin, but the issue persists, please provide us with more details, such as any error messages or the steps you followed, so we can assist you further.

    Looking forward to your response.

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