I get an error message when trying to download spreadsheet/images

The “headers already sent” message means that some output (probably a space or blank line) happened before it was supposed to.

Did you create an ewz-extra.php file? Or edit one of the other files? If so, check what you did very carefully. Make sure there is no ‘?>’ at the end of ewz-extra.php.

If not, perhaps you should first try downloading a fresh copy of entrywizard to make sure there is no file corruption. Then if the problem persists, let me know just which actions trigger it – is it just the one button, or all the download buttons? Does it happen at any other time?

Thanks for the reply Josie, I’ll try a new copy and get back to you

Hi Josie, sorry for the delay in getting back to you.
I uninstalled the previous version and uploaded a new version.
I have tried this tonight and all seems well until I come to download the data and I get this which seems to be pretty much the same as last time.
I haven’t touched the .php files (I have no idea about those things) and the only thing I did differently between the first ever upload and getting the last, and this, error was install a plugin called – Sucuri Security – so I don’t know if it is clashing with that. would appreciate your advice please.
Thanks Danny
https://ncps.org.uk/wp-content/uploads/2014/11/latest-EntryWizard-error-report.png

You should be able to tell if the issue is a clash with another plugin by temporarily deactivating the plugin and trying your download again.

No promises, but I just released a new version and there are some changes around the way the download is implemented. It may possibly fix your issue, or produce a more useful error message.

Hi Josie, thanks for the update, sadly I’m still getting an error message – it looks slightly different. I have deactivated the plugins that might be causing it but no change.

https://ncps.org.uk/wp-content/uploads/2014/11/Screen-Shot-2014-11-23-at-15.13.15.png

That message is a warning, not an error, and should not have displayed unless you have set “WP_DEBUG_DISPLAY” in your wp-config.php file.

What it is warning about is something that, while it certainly ought to be fixed, should not have stopped your download. But thanks for making it clear that there was something missing in my testing setup — I should have caught it.

I’ve put out a new version with that particular problem fixed.

Josie you’re a marvel, thanks very much, that works great now.

That’s real customer satisfaction you’ve delivered there, great backup, thanks again.

All the best Danny