I Get the Payment, but member still has a free membership

Hi @mlao,

Thank you for getting in touch with us, would you kindly fill me in on what Payment Gateway you are currently using?

Hi thanks for the quick replay.

I’m using Paypal standard…

Hi @mlao,

Would you mind sending me a link to your site so I can try and check for any errors?

Thank you!
Trav

My website: https://www.travelersmeeting.com/

This my membership levels: https://www.travelersmeeting.com/membership-account/membership-levels/

Hi @mlao,

Okay so I didnt happen to find any errors on from the Frontend. Can you give me a little more details regarding the issue?

Was it working and stopped working? Or was it never working correctly? If so, it may be a configuration problem.

Below is some documentation on PayPal. In the documentation you will also find a set up guide, would you mind checking to make sure your configuration is correct along with the set up guide?

Thank you! Hope you have a great weekend!
Trav

It worked find with the premium membership a month ago…Now I don’t think I understand what you mean about the configuration problem… Where is located the documentation on paypal? And what you want me to do?
Thanks…

Hi @mlao,

The configuration problem was only if this problem was occurring from the beginning.

It may be an IPN issue, Jason has written up a bit of documentation on this subject with some possible fixes. Would you kindly go through the documentation and do some trouble shooting?

Let me know if this works for you:

https://www.paidmembershipspro.com/troubleshooting-paypal-ipn-issues-with-paypal-express-paypal-standard-or-paypal-website-payments-pro/

I dont no f that was the problem..But on Instant Payment Notification (IPN) settings, IPN messages was on Do not receive IPN messages (Disabled)…

Hmm strange…

Hi @mlao,

Is it working now?

Trav

I will dont know until someone make a payment..

• This reply was modified 8 years, 3 months ago by Night Hawk.

Hi @mlao,

Okay, keep an eye on it and let me know if it is working (Once a user purchases a membership)

Have a great week!
Trav