• Resolved tuviejaenbolas

    (@tuviejaenbolas)


    Hi all,

    I’m trying to use Woocommerce with Mercado Pago extension, but in the checkout I get: “There are no payment methods available. This may be an error on our side. Please contact us if you need any help placing your order.”

    Other payment methods like “Direct bank transfer” or Cash on delivery” show up but not my extension which is the top Latin America payment gateway.

    I tried disabling the theme and plugins and the problem persists.

    Another Woocommerce symptom is the changes made using the plugin named “Woocommerce checkout field editor” don’t take effect, the first time it happens.

    Thank you in advance

    Status (continues in the reply):

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Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter tuviejaenbolas

    (@tuviejaenbolas)

    Status continuation:

    API Enabled: – Force SSL: – Currency: ARS ($) Currency Position: left_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to Woo.com: – Enforce Approved Product Download Directories: ? HPOS feature screen enabled: ? HPOS feature enabled: ? Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore HPOS data sync enabled: – WC Pages Shop base: #38753 – /shop-2/ Cart: #13 – /cart/ Checkout: #14 – /checkout/ My account: #15 – /my-account/ Terms and conditions: ? Page not set Theme Name: Kivicare Child Version: 2.2.2 Author URL: https://iqonic.design/ Child Theme: ? Parent Theme Name: KiviCare Parent Theme Version: 2.2.2 Parent Theme Author URL: https://iqonic.design/ WooCommerce Support: ? Templates Overrides: kivicare/woocommerce/archive-product.php kivicare/woocommerce/cart/cart-empty.php kivicare/woocommerce/cart/cart-totals.php kivicare/woocommerce/cart/cart.php kivicare/woocommerce/cart/mini-cart.php kivicare/woocommerce/cart/proceed-to-checkout-button.php kivicare/woocommerce/cart/shipping-calculator.php kivicare/woocommerce/checkout/form-billing.php kivicare/woocommerce/checkout/form-checkout.php kivicare/woocommerce/checkout/form-coupon.php kivicare/woocommerce/checkout/form-pay.php kivicare/woocommerce/checkout/form-shipping.php kivicare/woocommerce/checkout/payment-method.php kivicare/woocommerce/checkout/payment.php kivicare/woocommerce/checkout/review-order.php kivicare/woocommerce/checkout/terms.php kivicare/woocommerce/checkout/thankyou.php kivicare/woocommerce/content-product.php kivicare/woocommerce/content-widget-product.php kivicare/woocommerce/global/form-login.php kivicare/woocommerce/global/quantity-input.php kivicare/woocommerce/loop/add-to-cart.php kivicare/woocommerce/loop/loop-end.php kivicare/woocommerce/loop/loop-start.php kivicare/woocommerce/loop/no-products-found.php kivicare/woocommerce/loop/orderby.php kivicare/woocommerce/loop/pagination.php kivicare/woocommerce/loop/rating.php kivicare/woocommerce/loop/result-count.php kivicare/woocommerce/myaccount/dashboard.php kivicare/woocommerce/myaccount/downloads.php kivicare/woocommerce/myaccount/form-add-payment-method.php kivicare/woocommerce/myaccount/form-edit-account.php kivicare/woocommerce/myaccount/form-edit-address.php kivicare/woocommerce/myaccount/form-login.php kivicare/woocommerce/myaccount/form-lost-password.php kivicare/woocommerce/myaccount/my-account.php kivicare/woocommerce/myaccount/my-address.php kivicare/woocommerce/myaccount/navigation.php kivicare/woocommerce/myaccount/orders.php kivicare/woocommerce/myaccount/payment-methods.php /home/custjigl/domain.com/wp-content/plugins/woocommerce/packages/woocommerce-blocks/templates/notices/error.php /home/custjigl/domain.com/wp-content/plugins/woocommerce/packages/woocommerce-blocks/templates/notices/notice.php /home/custjigl/domain.com/wp-content/plugins/woocommerce/packages/woocommerce-blocks/templates/notices/success.php kivicare/woocommerce/order/form-tracking.php kivicare/woocommerce/order/order-again.php kivicare/woocommerce/order/order-details-customer.php kivicare/woocommerce/order/order-details.php kivicare/woocommerce/order/order-downloads.php kivicare/woocommerce/order/tracking.php kivicare/woocommerce/single-product/add-to-cart/external.php kivicare/woocommerce/single-product/add-to-cart/grouped.php kivicare/woocommerce/single-product/add-to-cart/simple.php kivicare/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php kivicare/woocommerce/single-product/meta.php kivicare/woocommerce/single-product/product-image.php kivicare/woocommerce/single-product/product-thumbnails.php kivicare/woocommerce/single-product/related.php kivicare/woocommerce/single-product/review.php kivicare/woocommerce/single-product/sale-flash.php kivicare/woocommerce/single-product/tabs/additional-information.php kivicare/woocommerce/single-product/tabs/description.php kivicare/woocommerce/single-product/tabs/tabs.php kivicare/woocommerce/single-product/title.php kivicare/woocommerce/single-product/up-sells.php kivicare/woocommerce/single-product-reviews.php kivicare/woocommerce/single-product.php Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks product-variation-management product-virtual-downloadable remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: customize-store minified-js new-product-management-experience product-external-affiliate settings async-product-editor-category-field Daily Cron: ? Next scheduled: 2023-12-27 19:22:37 +00:00 Options: ? Notes: 71 Onboarding: completed Action Scheduler Complete: 138 Oldest: 2023-11-26 23:11:09 +0000 Newest: 2023-12-27 14:55:58 +0000 Failed: 5 Oldest: 2023-11-21 19:46:16 +0000 Newest: 2023-12-27 14:48:52 +0000 Pending: 2 Oldest: 2023-12-28 13:43:47 +0000 Newest: 2023-12-28 13:43:47 +0000 Status report information Generated at: 2023-12-27 15:00:45 +00:00 `

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @tuviejaenbolas,

    It seems that the Mercado Pago plugin isn’t playing nicely with Block. Would you mind removing the checkout block and replacing it with the WooCommerce checkout shortcode([woocommerce_checkout]) on your checkout page?

    Let us know how that goes. Looking forward to helping you.

    Hi there @tuviejaenbolas ??

    Thanks for reaching out to Woo Support!

    I get: “There are no payment methods available. This may be an error…”

    From what I gather, the core payment methods of WooCommerce function as expected:

    Other payment methods like “Direct bank transfer” or Cash on delivery” show up but not my extension which is the top Latin America payment gateway.

    Therefore, feel free to reach out to the support channel of the plugin mentioned below, as they would be in a better position to assist you.

    I’m trying to use Woocommerce with Mercado Pago extension, but in the checkout I get: “There are no payment methods available. This may be an error on our side. Please contact us if you need any help placing your order.”

    Just to note, another idea might be to try with a shortcode in the Checkout page, instead of the block-based set up that appears to be active currently. Linked here is the related documentation, for your convenience.

    I trust that points you in the right direction, but if you have more questions, let us know.

    We’re happy to help.

    Thread Starter tuviejaenbolas

    (@tuviejaenbolas)

    Thank both of you for taking time to answer me.

    As Shameem (woo-hc) said I used the shortcode and worked.

    You are great. Thank you.

    Plugin Support ckadenge (woo-hc)

    (@ckadenge)

    Hello @tuviejaenbolas,

    I’m glad we were able to help! If you have a few minutes, we’d love if you could leave us a review: https://www.ads-software.com/support/plugin/woocommerce/reviews/.

    Cheers!

    Thread Starter tuviejaenbolas

    (@tuviejaenbolas)

    Sure, done, thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘I get: “There are no payment methods available. This may be an error…”’ is closed to new replies.