I Give Up

  • IAmMarchHare

    (@iammarchhare)


    4 years ago

    I cannot get this to restore on my local machine. I went back to a different plugin that is much easier to use and basically works.

Viewing 1 replies (of 1 total)
  • Plugin Author Brad Markle

    (@bwmarkle)

    Hi @iammarchhare – I’m very sorry to hear about the problem you’re having restoring to your local machine.

    If you’re willing to, I’d really like to help troubleshoot and get this resolved for you. When you attempt to restore a backup file, a log file is created. This restoration log file can be found in your WordPress Dashboard > Total Upkeep > Tools > Logs. Can you share that log file with us?

    We also have more “troubleshooting restorations” info here – https://www.boldgrid.com/support/total-upkeep/restoring-wordpress-backup/#troubleshooting

    Please do reach out! I don’t know if we’ve had the opportunity yet to try and help, but we’d really like to.

    Thanks,
    – Brad

Viewing 1 replies (of 1 total)
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