i got this error

  • Resolved sokolovd

    (@sokolovd)


    3 years, 7 months ago

    The selected option of “Conversion method” does not support WebP format. Please read the plugin FAQ, specifically question about requirements of plugin. GD or Imagick library is installed on your server, but it does not support the WebP format. This issue is plugin-independent.

    Select a different method in the “Conversion method” option if available, or reconfigure the server so that the selected conversion method supports the WebP format. Please contact your server administrator in this case.

    —

    Error codes: libs_without_webp_support

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter sokolovd

    (@sokolovd)

    what modules are needed, how to understand, the provider asks what is needed, they will installed ?

    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Hello @sokolovd,

    Thanks for your message.

    Please see the plugin FAQ. In question “What are requirements of plugin?” you will find the answer to your question.

    Best,
    Mateusz

    Thread Starter sokolovd

    (@sokolovd)

    like all the necessary modules are installed in me … those that are written in FAQ but the error is the same and where to look in detail what is missing, the logs?

    • This reply was modified 3 years, 7 months ago by sokolovd.
    Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    @sokolovd Read and understand the full answer to the question I have given you.

    Mateusz just say you don’t want to help people. You post the same response to everyone and that response basically says your screwed because your server isn’t setup properly and you webmaster is too lazy or too stupid to fix it. Hilarious answer from someone who is unwilling to help people. The FAQ literally says make sure this stuff is enabled and as the user above and many others have said, they show installed, yet you just parrot the same response.

Viewing 5 replies - 1 through 5 (of 5 total)
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