• Resolved bitz98

    (@bitz98)


    WordPress 5.9.3

    Hello, I’m looking for help on my website, the problem is that the POPUPs don’t load me, instead of loading me the link of the button opens, that happens to me with any popup (elementor, yith, etc)

    I ask for your help please

    srry my english

    Example video vvvvv

    VIDEO demo

    • This topic was modified 2 years, 10 months ago by bitz98.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • I see an error from Elementor Pro in the JavaScript console already when loading the page. It seems you are not using the latest version of this plugin either. You are using 3.6.2, the current version is 3.6.5.

    My first recommendation would be that you first install all pending updates.

    Then I tried to reproduce your problem. However, when clicking on see on your video I do not get any popup. Did you remove that again? If you want help with this, you should be able to recreate it. Unfortunately, the video is also in poor quality, so you can not even see what is in the popup.

    Therefore my 2nd recommendation would be: if you have a problem with a popup, contact the developer of the plugin whose popup you are using.

    Thread Starter bitz98

    (@bitz98)

    Thanks for your reply, @threadi , i cant update elementro pro becouse crash all my work on editor :C, After doing an analysis, I came to a conclusion, my problem is not only with the POPUP, IT IS WITH any clickable element, for example

    https://faciltech.mx/iniciar-sesion/

    when i press “Continuar con Facebook” Link open in a new tab but it also loads on the current page

    I put a button at the bottom called “Example” at this moment if it is working but suddenly the next day it starts to behave the same as all the others, when I click it it will send me to the Elementor page, thanks four your attention

    Then I would recommend you to contact Elementor Pro Support: https://elementor.com/support/

    As described in the forum guidelines here, questions about commercial products are not allowed: https://www.ads-software.com/support/guidelines/#do-not-post-about-commercial-products

    Thread Starter bitz98

    (@bitz98)

    hey bro I have a better one for you, I already discovered the real problem, I already made it work, but I have to add only “target: _blank” to the HTML, is there any way to manually add it to any element?

    If you want to add this attribute, you would have to write it correctly:

    target="_blank"

    See also: https://www.w3schools.com/tags/att_a_target.asp

    I would rather advise to add this attribute to the links via Elementor. Since Elementor controls the output of your source code, you would need to contact their support for further assistance.

    Thread Starter bitz98

    (@bitz98)

    okay ty bro <3 solved

    Thread Starter bitz98

    (@bitz98)

    solved

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘I have aproblem with Any popup’ is closed to new replies.