I have deleted Hummingbird plugin and it broke my mobile homepage

  • Resolved sandragencheva

    (@sandragencheva)


    1 year, 8 months ago

    Hi,

    I have deleted the hummingbird plugin, but this resulted in my mobile home page appearing broken (without style). I have console errors for missing assets.

    I have deleted these assets, as I found a previous topic with a similar problem. (https://www.ads-software.com/support/topic/hummingbird-broke-my-site/). However the solution there didn’t work for me.

    I have gone through all my folders looking for hummingbird files and assets and appears that everything is deleted, however, the issue on my mobile page is still present.

    Can someone help me how can i resolve this issue? The issue is only on my mobile home page.

    Errors are something like: GET /wp-content/uploads/hummingbird-assets/ee14e59879a8ff6fa55c787d358c5faa.css – Status code 404

    GET /wp-content/uploads/hummingbird-assets/665484b3c5989c0406c3de7ce0c42f7e.js – Status code 404

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @sandragencheva

    Sorry to hear you are having this issue.

    This problem means anything on the website still caching the old CSS URLs, can you please clear all server / Cloudflare and mobile browser cache?

    I checked your website on mobile but couldn’t see any style issue:

    https://monosnap.com/file/cjTyALOBXtkrkr9aWNRHctiJsc2xpr

    Best Regards
    Patrick Freitas

    Thread Starter sandragencheva

    (@sandragencheva)

    Hi Patrick,
    Thank you for the reply! You are right! Eventually I found that the issue was due to my cloudflare cache(plus other cache settings from different plugins). For CF cache it was not enough to select Purge All option, I had to choose the Custom Cache clear and specifying the URL. This solved the issue for me.

    Best Regards,

    Aleksandra

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @sandragencheva

    Thanks for letting us know and I’m glad it solved the issue.

    I’m marking this ticket as resolved then but in case you’d need more assistance or had any additional questions, don’t hesitate to reopen it or create a new ticket and we’ll be happy to help.

    Best regards,
    Adam

Viewing 3 replies - 1 through 3 (of 3 total)
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