I have Issue in this Plugin

  • Resolved customizetheme

    (@customizetheme)


    4 years, 3 months ago

    Plugin is not Propper Working.

    I got Below error message.

    An error of type E_COMPILE_ERROR was caused in line 103 of the file /home/greepwho/public_html_addon/dgtlcard.com/wp-content/plugins/premium-addons-for-elementor/premium-addons-for-elementor.php. Error message: require_once(): Failed opening required ‘/home/greepwho/public_html_addon/dgtlcard.com/wp-content/plugins/premium-addons-for-elementor/includes/class-helper-functions.php’ (include_path=’.:/opt/alt/php73/usr/share/pear’)

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Leap13

    (@leap13)

    Hi @customizetheme

    Hope you’re having a great day ??

    We’re so sorry for the inconvenience you’re having, I will do my best to help you getting this resolved ASAP.

    I believe this issue can happen only if you’re having an outdated version installed on your website.

    So, could you just make sure that you have v4.0.5 installed and let me know if that helped?

    Regards

    Thread Starter customizetheme

    (@customizetheme)

    In Changelog I show Latest version is 4.0.4.
    So How can I install Version 4.0.5?

    Plugin Author Leap13

    (@leap13)

    Hi @customizetheme

    I’m so sorry for the conflict. I’m actually referring to v4.0.4. Please accept my apology.

    May I ask do you have version v4.0.4 installed on your website?

    Regards

    Thread Starter customizetheme

    (@customizetheme)

    Yes. I already Tried 4.0.4 Version in Website.

    Plugin Author Leap13

    (@leap13)

    Hi @customizetheme

    I’m not sure what can cause such thing, but I believe the mentioned error is coming from a line code that does not exist in v4.0.4

    I would be glad to check further, but I will need to check the plugin code. You’re most welcome to send us a message on our website and we will help you getting this resolved in a minute ??

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)
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