I have purchased the plugin but not received it

I am a web designer… and I got my client to purchase the plugin for use on his site.

I have had him check his email thoroughly, look in his spam/junk folder, etc. and he has not received the email that he was supposed to get to download the plugin.

We have contacted avangate to see if we can get a download link, but they say you the merchant are responsible for delivery. I have sent an email twice through your website, and have not heard back. I’m writing here now with the hopes you will see this and help me.

We would like the plugin we paid for. Please help. We need this to finish the site and launch it. It is time sensitive.

Please and thanks.

Doug

https://www.ads-software.com/plugins/joebooking/