I just get a link and no embedded view

Do you have Plugin Organizer installed?

• This reply was modified 6 years, 8 months ago by Aziz.

No, I don’t have a plugin organizer?

Thank you.

Hi, what does the shortcode look like in your post?

[pdf-embedder url=”https://svr-wordpress/live/wp-content/uploads/2018/03/HSP2017.pdf”%5D

Hi, Looking at the plugin code, I can see where the plugin changes an <a href=pdf file name tag to the sort of <div it needs to change from just giving you a link to actually interpreting the pdf and displaying it. It’s in the plugin’s file pdfemb-embed-pdf.js

Maybe your site isn’t getting there for some reason. It uses jquery, so just a thought, is there some clash with some other plugin? Do you have exactly the same plugins running on both your test and your ‘live’ site?

Sorry I can’t help more. The plugin supplier encourages people to send problems direct to them so I guess that’s your best option. They seem very quick in responding.

Yes, please do email [email protected], including a link to the page on your site if possible.

You are seeing a ‘fallback’ link to the PDF because something on your site is conflicting with the PDF Embedder, preventing it from converting the link to the interactive version of the viewer. (As aehwp suggested.)

We may not pick up replies on the forum here, but will be able to help resolve the problem over email.

Thanks,

Dan