I lost my Dashboard

ok thanks.

@robin W,
After changing the plugins and theme as advice by WPyogi above, the 502 Bad Gateway came out.

Anything wrong?

@wpyogi,

Now the wp-admin showed message, ” This webpage has a redirect loop”. 502 Bad Gateway,

What’s this?

Now I got back the page after changed back the marta(HOLD) and plugin(HOLD) but still cannot login to dashboard…

https://www.autotopup.com.my

Someone guide me please

This webpage has a redirect loop”. 502 Bad Gateway,

If you are getting that message, ask your hosting company what’s going on with the server.

You may also try to reinstall WP –

Download a new copy of WP to your local computer. Then delete all files and folder EXCEPT the wp-content folder – and replace those files/folders from the new download, being careful to not overwrite the wp-content folder.

@wpyogi

How am I going to download the a new copy of WP because I still cannot login to dashboard.

Download a new copy of WP to your local computer

From here:

https://www.ads-software.com/download/

@wpyogi.

Before you gave me the comments I already made the uploading the new wp 3-5-2 using File Manager to my cpanel. I follow one of the thread in this forum ( troble shooting ) since his problem are almost the same with me..

Any way still cannot get to wp admin dashboard. This time it become worst, visitors cannot even see the site . The blank screen came up.
I blank now. Please guide me to get back website and my dashboard.

Update for you : upload only wp-include and wp-content instead of whole file.

Should it be that way or the whole file?

Re-upload all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones but do not delete your root wp-config.php or .htaccess files.

ohhhh…ok I try.

Thanks..

@esmi

One question…

Before I proceed to delete and upload a new files and folders to home-dir via my cpanel, please let it more detail about wp-confiq.php or .htacess.

Just now I went to cpanel, my access-log in home dir is empty..waht do you meant by this?

You need to locate the directory that you uploaded WordPress to. That is your WordPress root directory.

Further question…( before proceed )

I found wp-confiq.php only in here public_html/multimedia.
..not in other file even in wp-admin