• So a few weeks ago my business partner tried to install a new plugin to our website and because it was an old theme the site crashed. The domain is on Go Daddy but the site is hosted elsewhere. In order to get into the SFTP, I need to find the server it’s in and Go Daddy can’t seem to help me because obviously it’s not a wordpress.com site. I’ve done several searches and found information but I need to know what to do the information in order to be able to get into the information so that I can take out the plugins and be able to restore the site.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Your site is hosted by GoDaddy. Please contact GD tech suppport.

    $ nslookup mma-freak.com
    Server:		127.0.0.1
    Address:	127.0.0.1#53
    
    Non-authoritative answer:
    Name:	mma-freak.com
    Address: 50.63.222.1
    
    [sdstern@sds-desk ~]$ whois 50.63.222.1
    [Querying whois.arin.net]
    [whois.arin.net]
    
    #
    # ARIN WHOIS data and services are subject to the Terms of Use
    # available at: https://www.arin.net/resources/registry/whois/tou/
    #
    # If you see inaccuracies in the results, please report at
    # https://www.arin.net/resources/registry/whois/inaccuracy_reporting/
    #
    # Copyright 1997-2020, American Registry for Internet Numbers, Ltd.
    #
    
    NetRange:       50.62.0.0 - 50.63.255.255
    CIDR:           50.62.0.0/15
    NetName:        GO-DADDY-COM-LLC
    

    Hello,

    Unfortunately only Hosting can help you with this i.e. Godaddy if you only have their information. May be we can find something based on the Nameservers and A records on where there site is hosted. If domain is with godaddy they might have used the A records.
    Your Website IP:50.63.222.1

    I can’t think of any other idea as of now.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘I need to find the server by which to fix my website’ is closed to new replies.