I need to update customer, but it will be skipped

Hi @igianni84,

Hi, I’m trying to update some data of my customers but the records will be skipped

Please try following this guide to update your customers: https://www.wpallimport.com/documentation/recurring/manual-record-matching/.

If that doesn’t work, replicate the issue on a debug site at https://www.wpallimport.com/debug/ and then open a support request at https://www.wpallimport.com/support/ with the details. We’ll need to see the import settings and data to figure out why the records are skipped.

Thanks! Now it’s ok!