I only get critical error and no answer on email

  • When trying to connect to Zettle it throws critical error.
    Ive tried to contact support regarding this, no answer

    1 star

    Looks like I need to find something else then Zettle to use

    • This topic was modified 3 years, 3 months ago by sindrejl.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @sindrejl

    sorry to hear that you have had a hard time setting up Zettle and my apologies if I somehow missed your support request. However, currently, I am taking care of the support for this plugin and there have not been many new requests that have not been resolved or responded to in the last few weeks. Can you tell me where you opened this ticket?

    Please open a (new) support ticket with us, so we can take a look at this. You can follow these instructions and I will respond to you within 24 hours: https://zettle.inpsyde.com/docs/how-to-request-support-via-widget-on-the-website/

    Kind regards,
    Joost

    Thread Starter sindrejl

    (@sindrejl)

    Hey, I sent support ticket via Zettle webpage.

    Ive also sent other question directly on email over a month ago regarding something else, but seems Zettle doesnt like to respond at all :/

    Ill send ticket via inpsyde now ??

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hi @sindrejl
    I hope I responded to you now, if not, please leave another message here (since I can’t see your name or anything matching in our ticket system).

    Kind regards,
    Joost

    Thread Starter sindrejl

    (@sindrejl)

    Hi, yes that is me ??

Viewing 4 replies - 1 through 4 (of 4 total)
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