I only see the cookiebot bar when I′m logged as admin

  • Resolved alvarol

    (@alvarol)


    3 years, 5 months ago

    I only see the cookiebot bar when I′m logged as admin, if I enter the web whitout login as admin I don′t see it.

    Someone else had the same problem?, I add the code to the header.php of the theme.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support flourenco

    (@flourenco)

    Hi there,

    I have looked into https://iniciativasmultimedia.com and when I inspect your website there is no Cookiebot script loading or implemented on it.
    Please make sure that the website was properly published.
    If you think that everything is correct and still the banner is not displayed, please open a ticket directly with our Support helpdesk – https://support.cookiebot.com/hc/en-us

    Regards,
    Filipe

    amiga4ever

    (@amiga4ever)

    I have the same problem. Cookie pop up + cookie privacy page content shows /load only for logged user. So odd. That’s the issue Cookiebot script is not loading at all for not logged in users.

    • This reply was modified 3 years ago by amiga4ever.
    • This reply was modified 3 years ago by amiga4ever.
    Plugin Support Richard

    (@rvcybot)

    Hi @amiga4ever,

    It’s probably some misconfiguration (like a wrong cbid or that the domain isn’t listed in the Manager).
    Which website are you experiencing this issue with?

    amiga4ever

    (@amiga4ever)

    Hi,
    It’s https://climatelinkup.com/
    Still working only for logged users…

    Plugin Support Richard

    (@rvcybot)

    Hi @amiga4ever,

    The banner appears just fine for me, and I’m definitely not logged in.
    Is it possible you’ve consented previously?

    Try seeing if there’s a cookie called CookieConsent. If there is, remove it and reload the page. That should get the banner to display again.

    Hi,
    Thanks for reply. I did fix it yesterday – it was issue related with WP Rocket cache plugin….

Viewing 6 replies - 1 through 6 (of 6 total)
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