• Michael D

    (@michael-divine)


    I have used NGGallery since who knows how long.
    I updated to Imagely’s version. It is TERRIBLE. Here are some reasons:

    1. I purchased the pro version so I could get support. Support DOES NOT ANSWER a single question. Just ‘we’ll be happy to help’ and has not done anything constructive.

    2. Transients: NG-Gallery saves countless transient versions of the page templates which means the only way to see updates to your templates is to go in and delete these There are plugins that help with this.

    3. Perhaps because of the transients issue, there’s countless inconsistencies. I’ll have two galleries set EXACTLY the same and one will tell me it’s not a valid template. I don’t know. I’m just about at the end of my rope with this.

    4. Templates. Absolute garbage. What was once an easy to use system is so convoluted that it doesn’t make any sense. If I use the NGGLegacy templates then it draws from other folders as well. Add NGGLegacy templates to my theme folder (as instructed) and they no longer work because (I think) they can’t access the JS in the other module folders in the random other ‘basicX’ folder.

    5. Custom Fields for Next Gen
    Ignores all previous field entries that worked just fine with Nextcellent.

    I really have no idea anymore and no one there – even tho there’s been several people responding to my inquiries – has been of any real substantial help. I gave them money tho!

    Pro templates are also garbage and super buggy.

    I have been working on this for several weeks now attempting to get it functioning and I give up.;

    • This topic was modified 3 years, 10 months ago by Michael D.
    • This topic was modified 3 years, 10 months ago by Michael D.
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  • Thread Starter Michael D

    (@michael-divine)

    Also, at this point, their main excuse of ‘we can’t help with custom templates’ is that the custom template system no longer works. it’s not a matter of whether they WILL help, it’s a matter of ‘CAN’. The custom template system simply does not work any longer.

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