I removed Intergration to facebook while migrating website, how do i re-enable?

  • Resolved graomogo

    (@graomogo)


    4 years ago

    I removed integration permission for the plugin while migrating my site… I can’t seem to figure out how to re-grant access to my facebook page. each time i try via the plugin, I get the warning:

    “Admin Permission Required
    You don’t have permission to edit these settings. Reach out to the admin of ”WooCommerce Extension V2 – Business Manager’ Business Manager to gain access.”

    How do I re-enable the integration afresh?

    WooCommerce Extension V2 User ID: 10223981104542156

Viewing 2 replies - 1 through 2 (of 2 total)
  • Julie Martin

    (@julieskyverge)

    Hi @graomogo,

    Thanks for reaching out, it’s appreciated!

    Everything should ideally be owned by the same person/account. Are you logged in to the correct account?

    You can also see if your account is listed in your Facebook Business Settings pages:

    Facebook Business Settings -> Pages -> select the Page in question -> People tab

    Here’s where you can ensure the name is listed with the Manage Page toggle enabled.

    Would you please let me know if that helps out?

    Additionally, if that doesn’t work, would you please be able to paste your system status here so I can get a better idea of what might be going on? You can grab it by going to:

    WooCommerce > Status?and clicking on?Get system report.

    Thank you!

    Julie ??
    SkyVerge

    Julie Martin

    (@julieskyverge)

    Hi @graomogo,

    Haven’t heard back from you in a bit! As such, I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Thanks,

    Julie ??
    SkyVerge

Viewing 2 replies - 1 through 2 (of 2 total)
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